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Crisis Response Team (COTI)​


If you are experiencing an emergency related to and opioid crisis, call 911. You are protected by the Good Samaritan Law.


To receive immediate crisis support, call (833) 435-2272.


Opioid Treatment and Response Team

FLACRA offers immediate response services including overdose prevention, treatment and community recovery support for addiction to prescription opioids and illicit drugs such as heroin. We’re working to help those in crisis and reduce opioid-related deaths.

Mobile Crisis Team and Telehealth Support

The FLACRA Mobile Crisis Team responds throughout Ontario, Yates, Schuyler, Seneca, and Wayne Counties, provide onsite emergency support for those in crisis who are without transportation. Our mobile clinic offers telehealth video conferencing with doctors, nurses and clinicians who provide quick response when it is needed most.

Process of Getting Treatment

We know that getting the treatment you or your loved one needs can be difficult and confusing. We want to make this process as easy and clear as possible. Below is a step-by-step guide of how our COTI process works.

  1. Call (833) 435-2272 or (833) 4-FLACRA

  2. Speak with a Certified Recovery Peer Advocate (CRPA)

  3. Engage with a mobile clinician

  4. Get referrals for the care you need

  5. Get help getting to your initial treatment appointment

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