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About FLACRA
About Us
Founded in 1973, FLACRA is a private, not-for-profit agency serving individuals and their loved ones in the Finger Lakes Region whose lives are affected by substance use, mental health, and other health related disorders.
FLACRA employs 500 full-time, part-time and per-diem staff comprised of program supervisors, credentialed substance use counselors, peer specialists, nurses, vocational, therapy aides and administrative staff – all dedicated to the individuals and families in recovery.
Our executive management team has decades of knowledge and experience and leads with strong commitment and dedication to the agency values.
Mission
To provide comprehensive and quality care for individuals and families in the Finger Lakes area whose lives are affected by substance use disorder and/or mental health care needs
Values
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Innovation, Empowerment, and Accountability
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Collaboration and Community Relationships
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Customer Care, Quality, and Positive Outcomes
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Diversity, Equity, Inclusion, and Equal Access
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Direct Communication
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Empathy
Quality
Dedicated to maintaining quality and integrity in all aspects of our operations.
FLACRA is committed to conformance with high ethical standards and compliance with all governing laws and regulations in the delivery of Substance Use and Mental Health Services.
It is the personal responsibility of all who are associated with FLACRA to honor this commitment in accordance with the terms of the FLACRA Canon of Ethical Principles and Code of Ethics, related policies and procedures, and standards developed by FLACRA in connection with the Corporate Compliance Program.
Click here to see FLACRA Corporate Compliance Plan
FLACRA Leadership Team
Executive Leadership
Jennifer Carlson, President & CEO
Ruth Donk, CFO/COO
Danielle Tilden, Executive Vice President
Jason Briggs, Executive Vice President
Crystal Clark, Executive Vice President
Andrea Greene, Vice President of Residential Services
Senior Leadership
Melody Thorpe, Senior Director of Finance
Melanie Reabold, Senior Director of Human Resources
John L’Hommedieu, Senior CCBHC Project Director
Stephanie Hubbard, Senior Director of Maxwell Hall
Lisa Philipson, Senior Director of ACC
Breanne Reith, Senior Director of Reintegration
Jessica Chase, Senior Director of Housing & Community Based Services
Dorothy White, Senior Director of Regional Outpatient Services
Kristina Loughlin, Senior Director of Regional Outpatient Services
Cherish Allen, Senior Director of Quality Assurance
Yvonne Fitzgerald, Senior Director of Housing & Facilities
Board of Directors Chair
Amaris Elliot-Engel